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Emails continue to go to member's Spam Folder

 

 

Yep, gmail was sending all to spam, i fixed it, yahoo, aol and others were sending all emails to spam, was hard, but it's all fixed.

Do you mind outlining what you did to fix it?

This might help with Gmail, but in can't find others. https://clean.email/gmail-spam-filter

Thanks Geek_Girl. You're right, it is part of my mail server's offerings and it's got a green tick.

I'll look at the templates next.

John

 

haven't done DKIM. Is it worth the trouble?

Some servers may reject email if it isn't digitally signed.  It is easy enough so I would add it.  It may be a part of your control panel if you are running your own mail server.

I think it's easy enough to fix at the receiver's end. All I do is enter the address in my contacts list. As far as I'm aware, Gmail and Yahoo both look there and accept the email if the address is recorded.

However, people signing up and most regular members don't do this. 

I used this tutorial but haven't done DKIM. Is it worth the trouble?

https://www.the-digital-life.com/mail-server-dns-records/

 

 

 

 

Yep, gmail was sending all to spam, i fixed it, yahoo, aol and others were sending all emails to spam, was hard, but it's all fixed.

Do you mind outlining what you did to fix it?

I would have to try to think hard so i can remember how i did it. Many files and other data was stored in a folder on the laptop that the screen got damaged.

 

Yep, gmail was sending all to spam, i fixed it, yahoo, aol and others were sending all emails to spam, was hard, but it's all fixed.

Do you mind outlining what you did to fix it?

 

Emails being rejected is different from emails going to spam folders.  If you have emails being rejected by the mail servers then yes, there are things you can do to help prevent rejection.  These things won't do anything for emails going to spam folders; if the email is going to their spam folder then the email server is accepting the emails.  Reverse DNS, SFP record, and DKIM are what you are probably referring to.

Yep, gmail was sending all to spam, i fixed it, yahoo, aol and others were sending all emails to spam, was hard, but it's all fixed.

Emails being rejected is different from emails going to spam folders.  If you have emails being rejected by the mail servers then yes, there are things you can do to help prevent rejection.  These things won't do anything for emails going to spam folders; if the email is going to their spam folder then the email server is accepting the emails.  Reverse DNS, SFP record, and DKIM are what you are probably referring to.

I have seen many people talking about emails going to spam.  Here is the facts folks, once the email leaves your server, there is nothing you can do about emails being sent to spam folders.  Your member will have to make the effort to make sure that the emails are not sent to their spam folder.  Often this is done by telling the mail provider that the email isn't spam; marking the email as not spam.  It does help that you don't have trigger words in your emails but again, once that email leaves your mail server, you no longer have any control over it.

That's sure worth investigating, but I'm also concerned when a person sends a message and a copy to the member's address.  Other issues also raise their ugly head: Even an email sent from the domains webmail ends up in spam. Thus my interest in DNS records which may overcome this issue.

Some of it may also have to do with title and content as well for sites such a google that use forms of heuristic filtering.

So rewording the titles and body of the email templates may also need to be done.

Ever since I've used the Cheetah and the other script, every email sent form my site has ended up in the member's spam folder. I road-tested another script recently and all emails went directly to the member's Mail Inbox.  Oh what a lovely feeling!

I've just spent hours modifying my mail server, and DNS records, but emails still go to spam. I've read about Reverse DNS, but my DNS Host claims they supply this service automatically.

Maybe someone who has succeeded in getting emails to go to a member's inbox on a regular basis can supply samples of their DNS A, CName, TXT records etc. for us to try.

It's very frustrating and hardly professional.

Thanks