video and sound module problem

hi i upload two video and one songs..but its not showing..after a while song is showing in sounds home..but still site stats is showing 0..

i upload those audio and video files in admin's album..by using audio and video upload option

----------------------

also i created some category in video and audio...but while uploading m only seeing admin's alblum ..why is that..where i will see those category..

Sounds like the cache. Might want to go check your site stats block and see what that cache is set to..

do i have to enable html, css and js cache for this to work properly..

here is my cache settings..

That part does not matter.. If you goto: http://www.YOURDOMAIN/administration/pageBuilder.php?Page=index

Then click on your site stats.

hi ..site stats is working now..i unchecked site stats cache...is this ok ..or should i activate cache ..

i got another problem..after uploading video...it showing in failed videos..how to fix this..

 i don't have any index page..its saying page not found..and i checked in page builder too..there is no index page..

That is in your page builder and then homepage..

Could be just about anything with your video fail.. From file being to big, Wrong file type, RMS not working right, Server not being right size to handle it.. List just goes on.. Have to trouble shoot the problem..

 file size is very small..and its mp4 file....

 hi...thank you i changed the cache setting to 0..its working now..

 well mp4 is allowed , file size is very small..like 1 or 2 mb.., and rms is working because my chat module is working..

now what to do...??? any thought

hi..i reinstalled the module and upload one 3gp file its still not working..after upload it go straight to failed page..

Sorry I do not know that much about the video parts

You need to check and make sure that your cron job is setup correctly for videos to upload properly.

The categories do not show until once the file has be uploaded. Once the video file is uploaded, the options to name it, put in a description, add categories, etc. will then show up. In your first screenshot, you are showing your video 'albums' and not your categories.

 how to set cron job...where i will find this option and what setting to use..will u tell me ur settings..

During the installation of Dolphin you were given the cron job setting to add. You will need to go into cPanel and click the Cron Jobs button to see if you set that up and what the settings are if you did. If you set one up, you should see something like this:

* * * * * /usr/local/bin/php -q /home/sitedir/public_html/periodic/cron.php

or

* * * * * /usr/bin/php -q /home/sitedir/public_html/periodic/cron.php

(sitedir = YOUR site's directory)

The settings are different for each person, so me telling you mine isn't going to help you. You can read here for more information under Cron Jobs:

http://www.boonex.com/forums/topic/Troubleshooting-Crons-Videos-Migrations-RMS.htm

in cpanel : http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/CronJobs

if you use cpanel

 i didn't set any cron jobs setting...i leave that blank..

is it compulsary to set cron jobs settings..

.and who provide these cron jobs settings..do i have to ask my hosting provider..

 As I said earlier, when you install Dolphin, one of the steps you need to do is setup the Cron Job. The installation shows you what settings you need.

You will need to setup cron jobs if you want to upload videos. Cron Jobs are also used for other things as well. The link I gave you in the previous post will show you how to get the settings you need for your cron job.

hi..thanks it was problem in dolphin...

i opened a ticket on my web hosting provide website and this is what they replied..

"The issue with the mp4 video is usually caused due to the use of the H264 codec that Dolphin is using. I have disabled that for you and the issue is now fully resolved."

by the way i set my cron jobs setting twice a day..from cpanel...what settings u guys are using..

 Some hosts will limit you on how many times you are allowed to run a cron job. The default setting is using a * (asterisk) in every minute, every day, etc..

It would look something like this:

* * * * * /usr/local/bin/php -q /home/sitedir/public_html/periodic/cron.php

BTW, previously you said there were no cron jobs. Did your host add a cron job for you and set it to twice a day? The H264 codec 'could' have been the problem, but not having a cron job would definitely cause the problem. The H264 codec 'normally' just makes the processing time MUCH longer than not having it checked.

How often you hit the cron job will depend on how often you want to process any pending videos.  The cron job runs the php script cron.php located in /periodic.  That in turns runs the cron jobs stored in the database for various things; some cron jobs in the database will run immediately where others will run later.  The cron jobs in the database handles many things about your Dolphin site.

 hi..i found cron jobs in my control panel..there was two cron jobs..one was active and set to montly or yearly..so i set it to twice a day..

is disabling H264 codec is ok..or should i enable it back...because m still don't know what's the real problem was..

hosting provider said it was H264 but i also run the cron job at the same time...one of them solve the problem..

how much time it generally take for a video to process..

is there any way to reduce the time..like 5 seconds..max..mine is showing like after 5 or 6 minutes..

how big, and what quality is the video?

 its 28 mb, 720p and its .mp4 file

No.

You cannot expect instant processing of videos. It even takes time for youtube to process a video you upload. How fast a video will process depends on how often you have your cron setup to run. (Default and lowest is once per minute) and the power and speed of the server processing the video.

Try uploading it to demo.boonex.com to see if it will upload successfully and how long it takes to upload. If it is quicker than on your site, then it could be any number of things. I bad copy of FFMPEG, slow server, and so on.

After that, technically, all of the answers you need have already been given. I am just going to recap everything together in case things got confusing.

1. Check your cron job - your cron job determines when the videos and images get processed - as well as other automated things that are done in the background within your site. The default settings are once a minute. IMHO if you are allowing users to upload any type of files, then it should be set to each minute - if you are able to do so. As stated, some server providers on shared hosting will not allow more than so many crons a day.

2. Categories will not show up until after a successful video upload.

3. Check the Video Modules Admin section, and click settings. There is a setting 'Autoapprove categories of files'. If this is UNCHECKED, then you will have to approve any categories that a user creates. If it is CHECKED, then the category "should" be automatically added to the category list for all users.

4. To approve a Category, in Admin Panel - Settings - Categories Settings. Click Pending Approval. Click the checkbox next to the Categories you want to approve and then click Activate.

5. (My standard rule of thumb) Enabling H264 is necessary if you want your videos to be playable on just about any device. With it, processing is slower as it is doing a bunch of things to make the video as small as possible with as high video quality as possible. And also able to be played by browser's default HTML5 players. Without it, processing is much faster, though.

This. Also, I see the HTML5 module is installed. This adds to the processing time, as the source video needs to be converted into more formats (namely WebM). And the bigger the file, the more time it takes to convert the video into each format.

 hi..thanks for replying..so how do enable this back...i mean how to enable this H264 codec..