member just got deleted when I updated their info.

I clicked save and dolphin signed me out. When I signed back in, the member and all of their content was gone.

Quote · 4 May 2014

Maybe your session just expired? Never met any problems like this.

Could you explain more please?

http://boonexpert.com
Quote · 4 May 2014

I added a link to a member's description in their profile, clicked save. Dolphin signed me out, now all of their content and profile is deleted. This message came up Sorry. Site is currently down for Maintenance. Please check back later.

Quote · 4 May 2014

just happened again. I created a new member. Added a link in their description. Dolphin signed me out from admin and deleted the user. Here is the link I used: 

http://nats.website.com/track/MTk4NjI6NDQ6MzI/

"website" not the actual site

Quote · 4 May 2014

I am going to deploy another cloud using the automatic backup from 22 hours ago. How to I transfer their videos, photos, profile, etc. to my main site without messing anything up?

Quote · 4 May 2014

Based on my sales records you have my spam filters install. The default settings do not allow links in profiles. It's used mostly by spammers.

So if you need to allow links then you must disable that option in the filters.

https://www.deanbassett.com
Quote · 4 May 2014

ahhhh sorry deano but I just decided to uninstall it.

Quote · 4 May 2014

Ok check this out, I found something. All of the files are still in their proper place on the server. Is there any way to add the member back and connect their old profile? Or I'm going to be spending all day re-uploading their videos.

Quote · 4 May 2014

My mod can restore the profile. But not any photos or videos. But you uninstalled the module, so any partial recovery through that is no longer possible.

All you can do now is hunt though backup database files to pull the records from there.

Sorry about that. The link detection and how it works is all mentioned in the products market entry description http://www.boonex.com/m/dolphin-anti-spam

Which is quite often forgotten. The next version will have a much better backup system as a result.

https://www.deanbassett.com
Quote · 4 May 2014

If the files are still in place, photos and videos and sounds; then you can recover the user's files as well.  You will need to restore the profile from the database backup, that is easy.  To restore the files, you will need to construct a query; and I don't have the query but perhaps some of the more experienced MySQL folks can help.  You need to construct a query that will pull the albums out of the sys_albums table of the backup database for that user and from the sys_album_objects.  If you have the blog module install, you can recover the user's blog as well as any comments left on that blog.  Again I am uncertain of the exact queries; I work on the databases but I usually leave the complex database queries to my MySQL guy who is more versed in working on MySQL databases.  Restoring user's content can be done; you get the data needed from the backup database and import it into the production database, first backing up the production database in case of an oops.  In fact, when I have to do this, I clone the site with the missing user content, then perform my imports on that clone to test the queries and make sure they are working, then I will apply it to the production site.

Geeks, making the world a better place
Quote · 5 May 2014
 
 
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