error on nickname block cannot edit

I am trying to edit the nickname block on the join page to allow names with 3 characters and up to 25 characters  long but every time i change it in the block and save it opens new tab and says page not found the fields.parse.php doesn't work or save changes to file

Are you editing this through the fields builder?

yes doing in fields builder

Can you take a screenshot of the form's advance tab where you are changing this?  Did you make changes to the preg_match?  Nicknames can not contain spaces; it will appear to work but then cause problems.

when i change the 4 to 3 and 16 to 25 and hit save then says page not found and doesnt save changes . I didn't change anything in the preg_match

You say that it opens a new tab; it should not be opening a new tab; it should change the values and close the pop-up.

see attached pic of new tab page after clicking save and when i go back to original window  popup is still opened

Some kind of error must be occurring.

GG is correct. It should not open a new tab when save is clicked in the popup. The save makes a ajax call to fields.parse.php but for some reason it's opening in a new tab instead. Should not be happening. Guessing problem with javascript or something installed to force all links to open in new tab.

I would make sure administration/fields.parse.php is there, and if it is, replace it with a fresh copy from a dolphin zip file that matches your current version of dolphin. Also replace administration/fields.php with a fresh copy as well.

will try that thanks

Think about any changes you may have made to your site, such as javascript function; especially any added to the backend and loaded when the admin is loaded.

sorry for late reply just got back from vacation 

I tried  fresh copy of administration/fields.parse.php and administration/fields.php  still no luck it also does same thing on email block but password/city/email blocks all save and work normally i.e the popup save and closes parse.php works

Then it would appear that it is the particular fields that is causing the problem.  Can you post screenshots of each of the tabs of the box so we can see all entries?

see attached tab pics I have tried editing on matching tab to reflect NickName but still wont save

I just did a complete fresh new install in a different directory of my site no mods nothing changed or added went to profile page and tried to edit NickName block and got the exact same error page not found parse.php not working is this a bug?? or can anybody else edit this block ok ??

Please try to open the following url to see if it works for you ?

http://mylocalbizspace.com/administration/fields.parse.php?action=dummy

To ensure that it isn't your browser problem, try to edit blocks on our demo:

http://www.boonex.com/demo

Also post your .htaccess file contents, it maybe that some mod_rewrite rule rewrites such urls.

I have never had a problem, and i have never see such a problem reported before. So it has to be at your end somewhere. It is not a bug.

Follow the advice AlexT mentioned above.

 Yes i can open this url it works it says dummy

Yes i logged onto admin in your demo and can edit all blocks with no issues at all

Attached my .htaccess  added main .htaccess first one was from administration

nobody any idea ? maybe better off just reinstalling everything from scratch again

ok i just cleaned out my whole domain/public_html  got rid of everything not needed uninstalled all dolphin sites i had on domain cleaned completely. Then i reinstalled dolphin brand new site when straigt to admin and tried to edit NickName Block and the same thing happens again it will not edit parse.php doesnt work opens a new tab to say page not Found!!!

I give up with this does anybody have any idea's  ??

update

I downloaded and installed older version 7.1.3 and installed on my webhost, I can edit and save on all blocks in admin but if i try to edit NickName block now instead of page not found it says

You don't have permission to access /administration/fields.parse.php on this server.

So how can i have access to every other block and not this block this is getting really frustrating has anybody got any ideas???

Ok. Your last error message gave me a idea.

Ask your host if any security software is running on the server your site is on. Specifically something called mod_security. It is known to block scripts from running. If it's running and you do not have control over it then it should be shut off. Otherwise you will need to get the host to add exemptions to prevent it from blocking dolphins scripts.

I am pretty sure this is a issue with security software running on your web hosting server.

What is the permissions set for  fields.parse.php.

Sounds like a server issue for some reason.  So, provide us some information about your server; for example, OS you are running, how php is running on the server, what webserver you are running, etc.

Update, see that Deano posted while I was writing, so also do what Deano said.

 deano92964  you are a genius   thank you thank you thank you they whitelisted the specific rules that the script was hitting. thanks to all who are helping here in forum what would we do without you guys and gals

Thanks again

Glad you got this working.  Deano does know his stuff.  Good luck going forward on building your site.

 

Keep the following in mind. Due to the fact they white listed instead of shutting it off, this can happen again in other areas as you add new modules. It has been known to happen with some of my page editor modules.

If you run into modules that do not seem to save their settings, this may be the reason why. So you will want to keep it in mind as something you will need to check when strange problems occur.

Personally i prefer a host that is either not running any thing extra like that which i have no control over, or a dedicated that i have full control of.

After all, hosting issues are the primary cause of most problems with dolphin.

Good luck.