White Page

after changing server, the old server was a linux centos 6 with cpanel is the new linux centos with plesk 7 the site now all white pages, even as the administration then I get mails from registration by robots Here are the logs of websites

Thank You

 

[Wed Jun 17 05:11:30.231181 2015] [cgi:error] [pid 11599] [client 0.0.0.0:56958] AH01215: PHP Warning: file_exists(): open_basedir restriction in effect. File(/home/msite/public_html/install) is not within the allowed path(s): (/var/www/vhosts/msitemedia.com/:/tmp/) in /var/www/vhosts/msitemedia.com/httpdocs/inc/header.inc.php on line 111, referer: http://www.msitemedia.com/ 

[Wed Jun 17 05:11:30.231395 2015] [cgi:error] [pid 11599] [client 0.0.0.0:56958] AH01215: PHP Warning: require_once(): open_basedir restriction in effect. File(/home/msite/public_html/inc/security.inc.php) is not within the allowed path(s): (/var/www/vhosts/msitemedia.com/:/tmp/) in /var/www/vhosts/msitemedia.com/httpdocs/inc/header.inc.php on line 163, referer: http://www.msitemedia.com/ 

[Wed Jun 17 05:11:30.231506 2015] [cgi:error] [pid 11599] [client 0.0.0.0:56958] AH01215: PHP Warning: require_once(/home/msite/public_html/inc/security.inc.php): failed to open stream: Operation not permitted in /var/www/vhosts/msitemedia.com/httpdocs/inc/header.inc.php on line 163, referer: http://www.msitemedia.com/ 

[Wed Jun 17 05:11:30.231615 2015] [cgi:error] [pid 11599] [client 0.0.0.0:56958] AH01215: PHP Fatal error: require_once(): Failed opening required '/home/msite/public_html/inc/security.inc.php' (include_path='.:') in /var/www/vhosts/msitemedia.com/httpdocs/inc/header.inc.php on line 163, referer: http://www.msitemedia.com/ 

log1sie.txt · 14.9K · 275 downloads
Quote · 17 Jun 2015

It is due to the server change which resulted in changes to the php configuration.  Are you up to making changes to your php config?  You will probably need to check for other settings such as max file uploads, php defaults to low values and also for max execution time.

Geeks, making the world a better place
Quote · 17 Jun 2015

yes I'm ready,

what should I do?

It is due to the server change which resulted in changes to the php configuration.  Are you up to making changes to your php config?  You will probably need to check for other settings such as max file uploads, php defaults to low values and also for max execution time.

 

Quote · 17 Jun 2015

 

yes I'm ready,

what should I do?

It is due to the server change which resulted in changes to the php configuration.  Are you up to making changes to your php config?  You will probably need to check for other settings such as max file uploads, php defaults to low values and also for max execution time.

 

Do you know anything about php.ini configuration?  If you are using plesk, you can make the changes in the control panel for the site; I know Plesk to be able to do it myself but not enough to walk someone through it.  There are others on here that use Plesk day to day that could probably walk you through it better than I.  If you are interested in having me do it for you, then send me a PM.

Geeks, making the world a better place
Quote · 17 Jun 2015

yes I can make changes in php.ini, what should I do?

Quote · 22 Jun 2015

 

yes I can make changes in php.ini, what should I do?

First of all, realise that many php.ini config will have examples at the top; You want to make the changes in the actual active part of the .ini file.  You want to find the error reporting section and turn error reporting on.  Then you will be able to see what is the actual error preventing the page from loading.

Geeks, making the world a better place
Quote · 22 Jun 2015

You need to remove open_basedir restriction in php.ini

Also it looks like some files permissions aren't correct - I would suggest to contact hosting support for this since the solution is individual.

Rules → http://www.boonex.com/terms
Quote · 23 Jun 2015

Did you say Plesk 7?

Surely you are mistaken.

Don't know if this will help you, but 11 years later on a Plesk 12 server, edit  /etc/php.ini so that:

open_basedir = none

My opinions expressed on this site, in no way represent those of Boonex or Boonex employees.
Quote · 23 Jun 2015

I just sent you a message because I did: " open_basedir = none" there always the same problem

 

yes I'm ready,

what should I do?

It is due to the server change which resulted in changes to the php configuration.  Are you up to making changes to your php config?  You will probably need to check for other settings such as max file uploads, php defaults to low values and also for max execution time.

 

Do you know anything about php.ini configuration?  If you are using plesk, you can make the changes in the control panel for the site; I know Plesk to be able to do it myself but not enough to walk someone through it.  There are others on here that use Plesk day to day that could probably walk you through it better than I.  If you are interested in having me do it for you, then send me a PM.

 

Quote · 26 Jun 2015

 plesk 12

Always the same problem

here logs

 

Template d'OS centos-he-7-x86_64
Applications installées plesk12,
plesk12-spamassassin

Did you say Plesk 7?

Surely you are mistaken.

Don't know if this will help you, but 11 years later on a Plesk 12 server, edit  /etc/php.ini so that:

open_basedir = none

 

log1.txt · 256.7K · 184 downloads
Quote · 28 Jun 2015
 
 
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