Videos stuck in processing

We have a monster server and all the settings are set correct in php.ini on both the server and the local php.ini.  We found that the mod_security settings was stopping large uploads and corrected it.  Now we can upload a 1.5GB file for example and it takes it, it just hangs in processing.  Its as if the Dolphin software itself can't handle that big of a file to process for video storage?

The video settings for size of file are 9999 so that's not it, any suggestions?  All ffmeg and site permissions are correct and we have tried EVERYTHING we read here and elsewhere.  Cron is running as its processing smaller (under 500meg files) for both video, audio and files as well as pictures. 

Any help would be appreciated- LOVE Dolphin, its a great buy for someone with patience and wanting a GREAT end product!

The cron should report back whenever it processes a video file. Look for an email about one of these videos and check the bottom for any error messages, and post them here.

Also make sure the memory_limit for PHP is large enough to handle files of that size.

Thanks.  The cron was auto-setup by the software installation and its worked good so far, not receiving an email with the cron upload though so no email being sent, I just added an email address to cron so will get them on future ones.  Cron reads this, is this right?

php -c /home/pecac6763/public_html/php.ini -q /home/pecac6763/public_html/periodic/cron.php

Yes, that cron job looks fine. Make sure that local php.ini file has the right memory_limit set to process files that large.

Now that the cron email is setup, try another large upload. If it fails, check for the cron report and post the output here.

Nathan is right, make sure that memory_limit setting is bigger than size of max uploaded file, so it should be about 2G in your case. Also make sure that you have enough memory is installed on your server to handle such limits.

Okay I tried to post a 1.48GB file and it posted okay but didn't process with cron.

Last line of cron says (i would post whole message but pretty big, won't let me) PHP.ini to follow:

<b>Fatal error</b>: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1571358718 bytes) in <b>/home/pecac6763/public_html/plugins/moovrelocator/lib/Moovrelocator.class.php</b> on line <b>507</b><br />

PHP.ini is at:

post_max_size = 2000M
upload_max_filesize = 2000M

max_execution_time = 30000
max_input_time = 30000
max_input_vars = 1000
memory_limit = 512M

A memory_limit of 512M for a 1.4 GB file is far too low. Up it to 2048M and try again.

okay i made the change and now cron said:

<b>Fatal error</b>: Allowed memory size of 2097152000 bytes exhausted (tried to allocate 1571358726 bytes) in <b>/home/pecac6763/public_html/plugins/moovrelocator/lib/bytes/Bytearray.class.php</b> on line <b>194</b><br />

Looks like you need to up the value for memory_limit further. Increase it to 4096M and try again. How much RAM is on the server?

Memory: 2GB DDR3 SDRAMProcessor: AMD Phenom II X6-1055T HEXA Core

Hard Disk Size: 500 GB 7200 RPM SATA hard drive

That's not a lot of RAM. I really wouldn't recommend upping memory_limit beyond what's available. If you'll be regularly uploading and converting very large files, you should up the amount of RAM first. Otherwise, keep the limits down to 512M or lower.

got it okay, thanks for all the help!  server is being upgraded to 8GB so will make some changes after the upgrade and go from there.  thanks again!