Video never processes

Embed youtube links - work upload videos - not work...

I finally got my cron jobs working correctly according to my host. However if I upload a video, it sits in the Processing status under Dolphin Admin. Oh yeah, and there is no way to manually approve a video. The permissions on FFMPEG are correct, my RMS appears to be working fine, everything appears to be functioning as it should except for this. Music uploads work fine also. Any ideas?

Quote · 9 Nov 2010

Depending on your host, check you Cron's again.  Some hosts won't let you run crons every minute (like GoDaddy), so you have to space them out a little more.  Also make sure that your cron paths are correct.

Other than that, my other suggestion would be to check you php.ini settings.  Your max upload size may be too low which means that if you attempt to upload a video that's bigger that the maximum allowable size, then it''ll look like it's working, but it won't because the entire video will never reach the queue, thus never be processed.  Some control panels will let you change the configuration from inside the panel.  If not, you will have to create and upload a custom php.ini file to fix it.  This may sound a little complex but you'll find that it's quite simple once you get rolling.

Quote · 9 Nov 2010

cron is running fine, the php.ini file is set to 200MB upload size. It is running every minute which is fine. Video still stuck in "processing"

Quote · 9 Nov 2010

if audio are processing, that would indicate your cron is firing. if your video is not uploading, have you checked your error logs to see if there was any usable information there?

 

what is the file size you are trying to upload? what does your phpinfo() say your max upload size is and your max post size. also what is the max execution time you have set?

 

maybe try uninstalling and reinstalling the flash apps. also in your admin section of the flash apps module, have you checked to make sure there are not visible problems there?

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 10 Nov 2010
 
 
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