 We were trying to install a sfresh copy of Dolphin on to a subdomain and it appears that somehow, the new installation was overwritten on the old one. Did we just delete the old site by accident? I dont see any of the mods in the CPanel files anymore. If so, can we get it back if there was no back up done yet? Or, since we are switching to a new host, can that be the reason it is gone? And is Chris going to kill us? lol (Val & Spike) My signature can beat up your signature! |
Your hosting provider may have a backup if you're on a shared server. If you have any backups, you should be able to apply them. If all else fails, I recommend you head south of the border, or face the wrath of a homicidal business partner. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
If you uploaded over the old site and no backup was done, then your screwed. There is no way to recover from that. None that i am aware of. https://www.deanbassett.com |
this is not the first time this has happened. wow, yeah, site gone...... When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
Your hosting provider may have a backup if you're on a shared server. If you have any backups, you should be able to apply them. If all else fails, I recommend you head south of the border, or face the wrath of a homicidal business partner. Oh, yea, there is that posibility. https://www.deanbassett.com |
It was hosted on GoDaddy and was just being switched to Arvixe. I dont know how to see if GoDaddy has a back up My signature can beat up your signature! |
It was hosted on GoDaddy and was just being switched to Arvixe. I dont know how to see if GoDaddy has a back up You can submit a ticket to their support department and see what they have to say. I don't know what their policy is regarding backups. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
Already on top of it Magnussoft. Thanks My signature can beat up your signature! |
R1Soft https://dolphin-techs.com - Skype: Dolphin Techs |
if you were running on godaddy and moving to arvixe, then look on the godaddy server to see if the files still exist/ It was hosted on GoDaddy and was just being switched to Arvixe. I dont know how to see if GoDaddy has a back up
When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
He had the domain name through GoDaddy and the server through Arvixe. All I see on GoDaddy is the domain name My signature can beat up your signature! |
He had the domain name through GoDaddy and the server through Arvixe. All I see on GoDaddy is the domain name I recommend you contact Arvixe's support department, then. BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin |
Already in a chat! lol Thanks again My signature can beat up your signature! |
HOLY AWESOME ARVIXE BATMAN! THANK GOD! Arvixe just saved my life! The site has been restored and is back up! Maybe now we should make a back up!
Thanks for all of the QUICK responses from all of you! My signature can beat up your signature! |
One last question... is it possible to copy the entire site as it is to the subdomain so we can continue working with what we have? My signature can beat up your signature! |
bump My signature can beat up your signature! |
It was hosted on GoDaddy and was just being switched to Arvixe. I dont know how to see if GoDaddy has a back up You can submit a ticket to their support department and see what they have to say. I don't know what their policy is regarding backups. what policy? Just stuff their pockets and they'll provide you backups of other's websites too ;) |
