Uploading Videos

Hi

I try to upload videos to my site but never work for me from version 6

when I upload new videos to my site the video still say: Video is being processed.

but never play or never show you the real video image only a black image this never work for me  I need some one who can realy help me hw to make this work

please take a look of my screenshots

Video finish uploading

Screenshot #1: http://i56.tinypic.com/21c5yf.png

Video is Pending

Screenshot #2: http://i53.tinypic.com/vd2vbk.png

Videos is Processing

Screenshot #3: http://i51.tinypic.com/309qxz4.png

Video is being processed.

Screenshot #4 http://i56.tinypic.com/i6gpyp.png

My cron job is set to run every 5 mints this is my cron job

but my crob job keep switching to run to every 24 mints automatic I don't change nothing why is changing number with out me changing the numbers

can you tell me why this is not workign wat I need to do to get this to work normally

Thank's a lot

The black squares are commonly due to Dolphin's configuration for capturing thumbnails. It uses the first second or so for its source material, which means if the video's still black, that may be your result. It's also possible that this is due to your incompatible hosting provider, as we have discussed many times before.

Have you received any emails from the cron daemon? If not, try the suggestions in this topic: http://www.boonex.com/unity/forums/topic/Troubleshooting-Crons-Videos-Migrations-RMS.htm. As for your cron jobs continuously changing from your configured time to every half-hour or so, this is probably due to your hosting provider placing a restriction on when a cron job can run.

I recall your hosting provider (HostGator) also doesn't allow the execution of files, such as ffmpeg.exe. If you can, confirm with your hosting provider if you can or cannot execute these files.

Edit: Your hosting provider has set this restriction on the runtime of cron jobs because you are on a shared server, which is occupied by others (think of the "good neighbor" policy). They do not want people going overboard with continuous processes, which could cause problems for the server and other customers. It's not your right to have your cron job to whatever level you want, but the hosting provider's. It's their server, their rules, and you must comply with them.

how long are you waiting for the video to be processed? it can take a very long time to encode videos..

also if you don't want the thumbnails blank or black do this

taken from this topic http://www.boonex.com/unity/forums/#topic/thumbnail-image-of-video-for-albums.htm

The issue may be that Dolphin 7 has its own cron 'program' (that is activated by the system cron).

Even tho the server runs the cron every 1 (or 5 or 24) min Dolphin runs videos every 5 min by default.

The 24 min thing is probably your hosting company tring to conserve resources.

I think the main issue with the system cron running every 24 min and the videos setup to run every 5 min the time 'slots' don't line up so the video job is never actually ran.

Try changing the video settings in the database from ' */5 * * * *' to ' * * * * *'

The above change would mean as far as Dolphin is concerned it will process video each min.

But the Dolphin cron doesn't run unless the system corn is ran. So videos will really be processed every 24 min.

See attached image for what the cron table looks like in the database.