Status block doesn't expand

I was hoping someone would be able to tell from the attached picture what I need to adjust to correct this problem.

This is a 3rd party template purchased here on BoonEx. It has only been little over a week since I contacted the vendor the first time, but before I sent second email requesting help, I went to their site to test their demo, thinking it might be something I had done on my server. Their demo does the same thing. 

nonexpanding_status.jpg · 42.4K · 205 views
7.3.5 with responsive UNI
Quote · 20 Jul 2013

This is not related to the template.  This is related to the status message code itself.  There is a character limit on the status message.  Sometimes if you enter too much text, it will prevent the update from the status message block; although one can still edit the status message using the member menu bar.

Geeks, making the world a better place
Quote · 20 Jul 2013

You would need to rewrite the status message code and css to allow it to expand.

There is a mod for letting your members know when they reach the limit.  Take a look at http://www.boonex.com/forums/topic/StatusMessageLimiter.htm

Geeks, making the world a better place
Quote · 20 Jul 2013

Here is a ticket on this.  As you can see, this is set for version 7.2

http://www.boonex.com/trac/dolphin/ticket/3060

Geeks, making the world a better place
Quote · 20 Jul 2013

 

This is not related to the template.  This is related to the status message code itself.  There is a character limit on the status message.  Sometimes if you enter too much text, it will prevent the update from the status message block; although one can still edit the status message using the member menu bar.

 I thought I was using an apples to apples comparison by using the identical text & volume for both templates. I've had the same results using more than four times the amount of words - Uni would expand to accommodate, but the other wouldn't.  So this is a sporadic anomaly? 

7.3.5 with responsive UNI
Quote · 20 Jul 2013

OK, let's see how it works on the boonex demo site.

Geeks, making the world a better place
Quote · 20 Jul 2013

It does appear to be expanding. The extra words are under the blue block.

In this case it's a template problem. The blue space with the rounded corners where the first line of the status is is fixed in size. By design of the template.

So it does appear to be a template issue to me.

As for what to adjust. Not possible to tell from a picture. You should consult with the template developer.


https://www.deanbassett.com
Quote · 20 Jul 2013

On the demo site there is a character limit.

I copied and pasted the following from the boonex site here into the status message:

To test the mobile apps, install them using store links above or search for "BoonEx Dolphin" in App Store or Google Play right from your mobile. Once installed, you can use our demo account to add a site, login and play (URL: demo.boonex.com; Username: kangaroo; Password: dolphin).

And it truncated at:

To test the mobile apps, install them using store links above or search for "BoonEx Dolphin" in App Store or Google Play right from your mobile. Once installed, you can use our demo account to add a site, login and play (URL: demo.boonex.com; Username: ka

Geeks, making the world a better place
Quote · 20 Jul 2013

Yes. There is a limit. But on the default page width you should still see 1 and a half lines before it is truncated.

His blue bar is not expanding to show the rest of the characters on the second line.


https://www.deanbassett.com
Quote · 20 Jul 2013

Thank you both. 

Hopefully, the template developer will be able to get this resolved soon. 7.2 will be welcomed with ticket #3060 implemented! 

7.3.5 with responsive UNI
Quote · 20 Jul 2013

OK, I understand now.  I was looking at the top and did not noticed the bottom.  This is where it helps to draw a box around the area you have a question on.

If you will PM me your site, I will see what I can find out.  You need to turn CSS caching off so I can examine the CSS code.

Geeks, making the world a better place
Quote · 20 Jul 2013

PM sent - Thank you!

7.3.5 with responsive UNI
Quote · 20 Jul 2013
 
 
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