Hi everyone,
by any chance does anyone knows every time I upload a sound file it stays on pending to processing and never gets active, please let me know how to get this fixed, thank you in advance.
Hi everyone, by any chance does anyone knows every time I upload a sound file it stays on pending to processing and never gets active, please let me know how to get this fixed, thank you in advance. |
Do you have cron job installed and working ? Do you have ffmpeg set to the right file permissions? Do you have the right permissions on the sounds file folder ? https://dolphin-techs.com - Skype: Dolphin Techs |
I guess I do have everything configured in the right way, but by the way what is the sound file's permission supposed to be, thank you |
I guess I do have everything configured in the right way
Not exactly the right response :)
My first 'guess' is that the cron job is not setup correctly. Nothing to see here |
How do I change the max_size other than from admin panel, thank you |
If you have the ability to over-ride the PHP settings, you can change it in the php.ini file. Nothing to see here |
I don't see that file, where do i find it, thank you in advance |
If you don't see one in the root directory of your Dolphin (ex. public_html) then you can try creating one in notepad.
Open notepad and paste the following in there, the save is as php.ini (make sure you change the file type to all files *.*) and upload it to your root installation folder (you can change the variable to whatever you want):
display_errors= On
If you have the ability to over ride the php settings, you should be able to go into Admin Panel and see the changes. Nothing to see here |
I already did it but still nothing, any other idea |
What do you mean 'still nothing'? The new settings didn't show? The sounds will still not process? Nothing to see here |
One key note - after making changes, be sure to clear all caches, just to make sure old content and settings are not being retrieved instead of the new ones. caredesign.net |