Someone Please Help!

Hello I am having a little trouble with my search tab. when you are not logged in and click the search tab it just brings up a blank page(as shown in attachment pic) is there a way to take guests to login page when search tab is clicked. please help...sorry i put pic as attachment i didnt know how to do it another way. Thank you.

save.jpg · 65.1K · 89 views
SGeeZyyy
Quote · 17 Nov 2010

Provide me with your FTP, I will do it for you

PS: If possible do not write me personally, please try to ask on the forum first
Quote · 17 Nov 2010

Can you just tell me how to do it. i rather not give my ftp info

SGeeZyyy
Quote · 17 Nov 2010

 

Can you just tell me how to do it. i rather not give my ftp info

I told you it in your  previous topic

PS: If possible do not write me personally, please try to ask on the forum first
Quote · 17 Nov 2010

I know but that isnt what i wanted done. the thing you told me was if someone actually tries to search and it will take them to login screen, i want it to take them to login screen when they click search tab since right now it takes them nowhere as you can see in picture it is just blank....

SGeeZyyy
Quote · 17 Nov 2010

 

Can you just tell me how to do it. i rather not give my ftp info

you can create an FTP user to provide to Sashae, whom if you didnt know, is a developer for the dolphin application. after the work is done, you can drop that ftp user, and there would be no worries. if you dont want to give access to your site when somebody asks for it, then you cant expect a whole lot of help on these forums. most times if we explain something, its based on previous experience. we have no way of knowing exactly what you have changed on the site, and trouble shooting is much quicker if we have access to the files.

 

at any rate, guess you dont want help, you want somebody to give you an answer to a vague question. good luck in your ventures.

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 17 Nov 2010

Yes I agree to ..

Quote · 17 Nov 2010
How is it vague if I clearly explained it and told what exactly I want to be done I don't have a problem giving my FTP but if you know how to do it then you can just tell me and I will figure it out myself just like the last thing Sasha told me to do...
SGeeZyyy
Quote · 17 Nov 2010

 

How is it vague if I clearly explained it and told what exactly I want to be done I don't have a problem giving my FTP but if you know how to do it then you can just tell me and I will figure it out myself just like the last thing Sasha told me to do...

sometimes its not as easy as saying i know how to do it? as an example, if you take your car to the automotive shop for repairs. yes they can fix it, but no they cannot tell you what to do just by you driving up and saying my car is in need of repair. there is more to it than what is presented verbally.

there is a reason something has gonna askew on your site, as that is not a default behavior, so whatever action you had taken to create the situation, you would need to back that out, and start over, in hopes of circumventing the error from replicating. also there are error logs, so even though you are being presented with a 'blank' page, which essentially there is a parse error, and php is unable to interpret the files that are being called, there are somewhere, hints and clues as to what needs to be modified.

 

do we know exactly which file, or possibly which database table? no, was this the only thing you done to the site, we are uncertain of the exact interaction you had with the site, so to say oh just go click on this and change that, would be ludicrous as an expectation.

but good luck in your ventures.

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 17 Nov 2010

Oh i see where you got confused. There is no error on the page, everything works fine. What I meant by blank page was that when clicking the search button its takes you to a page with nothing there. Please look at the picture I attached to the original post. When people who are not logged in click the search tab(with red mark around it) it takes them to that page(shown in picture). And as you can see there is nothing there. I want the search tab to take not logged in members to a login page.

SGeeZyyy
Quote · 17 Nov 2010

Anyone?

SGeeZyyy
Quote · 19 Nov 2010
 
 
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