Hi,
I need help with my Dolphin Website
I made an upgrade from Dolphin 7.0.0 to Dolphin 7.0.6 on steps: 7.0.0-7.0.1, 7.0.1-7.0.2, 7.0.2-7.0.3, 7.0.3-7.0.4, 7.0.4-7.0.5, 7.0.5-7.0.6. Right now I have some big problems with my site: 1. I can't log in as admin on the administration panel. I always get the message "Your username or password was incorrect. Please try again" 2. I can't access the website frontpage. I receive an error message: "Database query error".
I've done the typical....clean the cache, cache_public, and tmp files MANUALLY via FTP, but not working. All these errors appear when I put the website online. I suppose that isn't big deal, because when I made the test on my localhost server, everything worked very well. After upgrade, I can create new users on my website, I can navigate on every page, but only on localhost.
The error that I received when I try to access the administration is:
Database error in KOLEGAYS Query:
SELECT `ID` FROM `Profiles` WHERE `NickName` = 'admin'
Mysql error: Table 'anddr3ss_red.Profiles' doesn't exist
Found error in the file '/home/anddr3ss/public_html/inc/admin.inc.php' at line 229. Called 'db_value' function with erroneous argument #0.
The error that I received when I try to access the website frontpage is:
Database error in KOLEGAYS Query:
SELECT COUNT(`Profiles`.`ID`) FROM `Profiles` WHERE `Profiles`.`Status` = 'Active' and (`Profiles`.`Couple` = 0 or `Profiles`.`Couple` > `Profiles`.`ID`)
Mysql error: Table 'kolecom_dolphin.Profiles' doesn't exist
Found error in the file '/home/anddr3ss/public_html/templates/base/scripts/BxBaseIndexPageView.php' at line 363. Called 'db_value' function with erroneous argument #0.
I made a verification on the database and tha table "Profile" exist. I need a solution urgently.
So does anyone have any ideas about what causes, or how to fix this, other than clean the cache, cache_public, and tmp files?
Thanks
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I can take a look if you like https://dolphin-techs.com - Skype: Dolphin Techs |
farily evident what the problem is there:
Mysql error: Table 'anddr3ss_red.Profiles' doesn't exist
you are missing a table
When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
Check whether you have correct tables. You can look the structure in the installation SQL file. ---- |
If you read my message with attention, you can view that I verified the existence of the table "Profiles" |
Did you ever send me the details ? https://dolphin-techs.com - Skype: Dolphin Techs |
Here is what has me baffeled.
Your first error is this.
Mysql error: Table 'anddr3ss_red.Profiles' doesn't exist
This indicates a database name of anddr3ss_red and the table Profiles.
This is the second error.
Mysql error: Table 'kolecom_dolphin.Profiles' doesn't exist
This one indicates a database name of kolecom_dolphin and the table Profiles
So i wonder if these two errors are from the same website as two different database names does not make any sense.
Check inc/header.inc.php and make sure the database information listed is accurate.
https://www.deanbassett.com |
What happend was he downloaded the database to a windows machine then ran the upgrade and windows makes all the table names lower case then uploaded it back to a new empty database and thus it was looking for "Profiles" and it was now listed as "profiles" after the import. https://dolphin-techs.com - Skype: Dolphin Techs |
Yes, thats what exactly happened. ---- |
were you able to get it fixed praveen?
Yes, thats what exactly happened.
When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support |
Yes, He just need to update the name of the tables by looking at the original database.
example
profiles => Profiles
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praveenkv1988 Man your funny.. you didnt even fix anything. If you really must know it was profiles table and 24 others that needed to be renamed. https://dolphin-techs.com - Skype: Dolphin Techs |
What happend was he downloaded the database to a windows machine then ran the upgrade and windows makes all the table names lower case then uploaded it back to a new empty database and thus it was looking for "Profiles" and it was now listed as "profiles" after the import.
To resolve the above issue, that is the solution.
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@billybrasov
In both times your getting errors regarding different tables. (anddr3ss_red.Profiles and kolecom_dolphin.Profiles). Check what exactly your database name. Also, let us know the contents of your inc/header.inc.php
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