Problem with delete members from admin panel

I have a problem with the removal of users from the admin panel. I can only ban them if I want to delete the following temporary loading and nothing happens. Probably by one module, but which one? How to identify the module that stops the removal of members?


Please Help

Quote · 23 Apr 2013

I'm having a hard time understanding what your question is. Are you trying to delete members instead of just banning them?

http://ModMyCMS.com --> Dolphin Hacks &Mods
Quote · 23 Apr 2013

 The point is that I can only ban users. I would like some users (particularly spammers) deleted. Unfortunately I can not because it does not work for me. How can I fix this?

I'm having a hard time understanding what your question is. Are you trying to delete members instead of just banning them?

 

Quote · 23 Apr 2013

From the Dolphin admin panel, click on members. You should see a list of your current members. Tick the member you want to delete and click the delete button.

If you don't have a delete button, something is messed up with your admin panel.

http://ModMyCMS.com --> Dolphin Hacks &Mods
Quote · 23 Apr 2013

Also are you trying to delete multiple people at once? I know there used to be a problem where if you tried to delete several people at once nothing happened... I thought they fixed it but I could be wrong.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 23 Apr 2013

 Thanks, that's all I know. I mean when I select the user or users and click "Delete" button nothing happens. Only banning works.

From the Dolphin admin panel, click on members. You should see a list of your current members. Tick the member you want to delete and click the delete button.

If you don't have a delete button, something is messed up with your admin panel.

 

Quote · 23 Apr 2013

 I also tried to remove one user but it also did not help. Maybe some other idea how can I fix it?

Also are you trying to delete multiple people at once? I know there used to be a problem where if you tried to delete several people at once nothing happened... I thought they fixed it but I could be wrong.

 

Quote · 23 Apr 2013

 Do you have any modules installed that didn't come with Dolphin? I've seen a bad module screw up the delete process before. Oh and just for the heck of it try deleting someone using a different web browser than the one you are using now.

 

 I also tried to remove one user but it also did not help. Maybe some other idea how can I fix it?

 
BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 24 Apr 2013

Open your inspect element and try deleting a member. Then check the network tab and view the response of the ajax query. See what it returns.

so much to do....
Quote · 24 Apr 2013

 All the modules that I have with Boonex from trusted people, but it may be that one of them is not fully installed correctly. I tried to remove also use a different browser, but it did not help. I also had a similar problem in the past, but it was so long ago that I do not remember. I know this may be a problem with one of module, but do not know which.

 Do you have any modules installed that didn't come with Dolphin? I've seen a bad module screw up the delete process before. Oh and just for the heck of it try deleting someone using a different web browser than the one you are using now.

 

 I also tried to remove one user but it also did not help. Maybe some other idea how can I fix it?

 

 

Quote · 24 Apr 2013

I do not know if that's it exactly but after inspection there is such a thing to me:

[17:01:33.435] TypeError: this._containers is undefined @ resource://gre/modules/devtools/MarkupView.jsm:331

Open your inspect element and try deleting a member. Then check the network tab and view the response of the ajax query. See what it returns.

 

Quote · 24 Apr 2013

A lot of times it is difficult to see errors when deleting from admin because that delete is done via a ajax call, so errors are not seen on screen.

So try this instead. Make sure php is configured to display errors so you can see them occur on screen. Then create a normal test user account then as the user unregister. unregister.php.

If a error is occurring while deleting an account it should show up when done that way.

https://www.deanbassett.com
Quote · 24 Apr 2013

 In fact, I did as you said and it looks like a big problem. I created a test user and tried to remove it with unregister.php appeared this error:

 

Error
Database query error

 

Shows me only that. I have set in php.ini:

display_errors = On

 

How canI see the full error and fix it?

A lot of times it is difficult to see errors when deleting from admin because that delete is done via a ajax call, so errors are not seen on screen.

So try this instead. Make sure php is configured to display errors so you can see them occur on screen. Then create a normal test user account then as the user unregister. unregister.php.

If a error is occurring while deleting an account it should show up when done that way.

 

Quote · 24 Apr 2013

Try enabling dubug mode in inc/classes/BxDolDb.php

change this

define( 'DB_FULL_DEBUG_MODE', false );
to this

define( 'DB_FULL_DEBUG_MODE', true );

And try deleting again then post the error here.

so much to do....
Quote · 24 Apr 2013

Thanks, I do it and I have this error:

Error
Database query error
Query:
SELECT `cmt_id`, `cmt_parent_id` FROM modzzz_property_review_cmts WHERE `cmt_author_id` = '10180' AND `cmt_replies` = 0
Mysql error:
Table 'areavis_database.modzzz_property_review_cmts' doesn't exist
 
Found error in the file '/home/areavis/public_html/inc/classes/BxDolCmtsQuery.php' at line 174.
Called 'getAll' function with erroneous argument #0.
 
 
So it seems that there is a problem with the 'property' module. How can I fix it?
Quote · 24 Apr 2013

There are two possible fixes depending on if modzzz property mod is currently installed or not installed. Both of which you will have to contact modzzz for anyway.

If the mod is currently installed then the error indicates the table modzzz_property_review_cmts is missing and will need to be created. modzzz can provide you with the proper query to create that table.

If the mod is not currently installed then that error indicates that a alert that is triggered with the profile is deleted to remove property comments is still in the database and would have to be removed. Again modzzz can provide the proper query to remove the alert.

https://www.deanbassett.com
Quote · 25 Apr 2013

 Thanks for the advice. My property module is installed and it works pretty well. Previously, I did not know there is a problem with unregister.php


Unfortunately, I do not know exactly how to create modzzz_property_review_cmts table, I do not want to damage the website and the module.


I wrote to modzzz in this case two days ago and now I'm waiting for an answer.

There are two possible fixes depending on if modzzz property mod is currently installed or not installed. Both of which you will have to contact modzzz for anyway.

If the mod is currently installed then the error indicates the table modzzz_property_review_cmts is missing and will need to be created. modzzz can provide you with the proper query to create that table.

If the mod is not currently installed then that error indicates that a alert that is triggered with the profile is deleted to remove property comments is still in the database and would have to be removed. Again modzzz can provide the proper query to remove the alert.

 

Quote · 26 Apr 2013
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.