Presence settings

In the member menu, there is a Presence section. I have noticed lately (past 3 months and on 2 different servers) that it will set me Offline by itself. even when first logging into the site. Then, sometimes, when clicking the Presence to change my online status, a lot of times nothing happens. I have to change the template to a different one and then back to what I have to get it to work. (I do not know if other things can resolve this, I just know that switching templates does). I can not duplicate on boonex.com because I do not know what causes it and plus the time restriction on boonex.com. Has anyone else had this problem? Is there a known solution to this issue, or do I have to go dumpster diving through code to figure it out? Any help would be greatly appreciated.

EDIT:

Just in the time it took me to write this post, i went back to my webpage, refreshed, and was set back to offline again.

There are some options which can affect this:

1) Online status timeframe (minutes) - default values is 1 minute

2) Minimal refresh time - usually via member menu - default value os 30 seconds

In /Users/alex/www/hihi/d71/inc/classes/BxDolMemberMenu.php

var $iBubblesUpdateTime  = 30000; // in milliseconds;

if 2 is bigger than 1 than you can experience described issues.

thats what I originally thought - it was a setting set to a certain amount of time - but - doesn't refreshing the page count as activity and thus should set me to back online? In my case refreshing made no change in presence status.