I have created two links in the service menu, both named "contact admin."
Link 1. The first goes to the contact form, viewable for public but not members.
Link 2. The second is for members (hidden from public), goes to the mailbox and the recipient (me) is pre-filled in the "recipient" field. Great!
The link I've used for the second is http://mysite.com/mail.php?mode=compose&recipient_id=1
(I also have this same link in a main menu group named "help.")
I have repeated this for the bottom menu. The links work BUT, link 2 (for logged in members), although it DOES lead to the mailbox, does not have the recipient (me) pre-filled, it's blank.
I have double checked and the urls (http://mysite.com/mail.php?mode=compose&recipient_id=1) are identical.
Weird!
Can anyone offer any suggestions as to why the link would work in the service menu and the main menu group but not on the bottom menu?