My site was suspended on Hostforweb without reason

Hello
I had transferred my site on Hostforweb, my site contains more than 1950 members and Hostforweb just suspend my site without evidence. On my site I have enormously invertir today Hostforweb just deleted my account and I can not even access on my server to retrieve my data.
Quote · 7 Jul 2012

Could you please provide more information?

This is a very vague post.

Hostforweb just suspend my site without evidence.No email or anything?

You obviously have violated some Terms of Use.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 7 Jul 2012

I agree. You must have violated one of the terms of use.

But they also should have sent you an email.

https://www.deanbassett.com
Quote · 7 Jul 2012

I do not at all violated any conditions of use. Since yesterday I had do Google Adword advertising and many members are registered on my site. Otherwise to pars that I do not do other things.

Here's the email that sent me below:

ReferenceId: ...............................
Main account: server.mysite.com
Reported account: server.mysite.com

Your account was suspended for violation of the TOS agreement in regards to cpu usage. Your account was found to be using large portions of the processor, far exceeding the limits imposed by the TOS agreement. It was necessary to suspend your account to keep the whole server from crashing. If you wish to take this script offline until it is fixed, we can unsuspend your account. To review our terms of service, please go to: http://hostforweb.com/terms.php




[---START REPORT---]
2010102 !! 2.1/-   0.1/-    1/187/MAX 10.3/3.8 141/MAX    0 10202 205.234.184.100

MLAT - 10202

root@server [/]# w;ps aufx;service httpd fullstatus;mysqladmin pr;free -m;

 14:37:55 up 7 min,  0 users,  load average: 22.67, 10.77, 4.58

USER     TTY      FROM              LOGIN@   IDLE   JCPU   PCPU WHAT
USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
root         1  0.2  0.1  19208  1524 ?        Ss   14:30   0:00 init
root      1166  0.0  0.0  10648   596 ?        S<s  14:30   0:00 /sbin/udevd -d
root      1511  0.0  0.1 183148  1316 ?        Sl   14:30   0:00 /sbin/rsyslogd -i /var/run/syslogd.pid -c 4
named     1524  0.0  1.6 238312 17648 ?        Ssl  14:30   0:00 /usr/sbin/named -u named
dbus      1539  0.0  0.0  21376   860 ?        Ss   14:30   0:00 dbus-daemon --system
root      1551  0.0  0.1  64932  1124 ?        Ss   14:30   0:00 /usr/sbin/sshd
root      1559  0.0  0.0  22084   984 ?        Ss   14:30   0:00 xinetd -stayalive -pidfile /var/run/xinetd.pid
root      1570  0.0  0.1 108160  1604 ?        S    14:30   0:00 /bin/sh /usr/bin/mysqld_safe --datadir=/var/lib/mysql --pid-file=/var/lib/mysql/
server.mysite.com.pid
mysql     3083  2.6 11.8 1814528 124148 ?      Sl   14:30   0:11  \_ /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --user=mysql --log-error=/var/lib/mysql
root      3111  0.0  0.0  64236   940 ?        Ss   14:30   0:00 /usr/sbin/saslauthd -m /var/run/saslauthd -a pam -n 2
root      3112  0.0  0.0  64236   644 ?        S    14:30   0:00  \_ /usr/sbin/saslauthd -m /var/run/saslauthd -a pam -n 2
root      3461  0.0 13.3 331544 139676 ?       Ssl  14:31   0:00 /usr/sbin/clamd
mailnull  3468  0.0  0.1  61000  1456 ?        Ss   14:31   0:00 /usr/sbin/exim -bd -q60m
root      3521  0.3  4.8 155348 51160 ?        Ss   14:31   0:01 /usr/local/bin/spamd -d --allowed-ips=127.0.0.1 --pidfile=/var/run/spamd.pid --max-children=3 --max-spare=1
root      3573  0.0  4.7 155348 49324 ?        S    14:31   0:00  \_ spamd child
root      3522  0.0  2.3 172152 25076 ?        Rs   14:31   0:00 lfd - sleeping
root      3554  0.0  0.0  10620   788 ?        Ss   14:31   0:00 /usr/sbin/dovecot
root      3555  0.0  0.1  21780  1232 ?        S    14:31   0:00  \_ dovecot-auth
dovecot   3575  0.0  0.2  36948  2620 ?        S    14:31   0:00  \_ pop3-login
dovecot   3576  0.0  0.2  36948  2620 ?        S    14:31   0:00  \_ pop3-login
dovecot   3577  0.0  0.2  36964  2632 ?        S    14:31   0:00  \_ imap-login
dovecot   3578  0.0  0.2  36964  2684 ?        S    14:31   0:00  \_ imap-login
root      3579  0.0  0.4  73884  4248 ?        Ss   14:31   0:00 /usr/local/apache/bin/httpd -k start -DSSL
root      3673  0.0  0.8 132892  8564 ?        S    14:31   0:00  \_ /usr/bin/perl /usr/local/cpanel/bin/leechprotect
nobody    3678  0.0  0.4  74456  4484 ?        S    14:31   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15365  3.8  5.0 383780 53320 ?        D    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    3680  0.0  0.4  74392  4556 ?        S    14:31   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15375  2.2  2.2 461732 23764 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    3818  0.0  0.4  74412  4572 ?        S    14:31   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14320  1.2  2.2 461728 23772 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    3847  0.0  0.4  74396  4580 ?        S    14:31   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody    3925  0.1  0.4  74400  4492 ?        S    14:31   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14162  0.3  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14228  0.5  1.7 372888 18452 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody    5708  0.0  0.4  74408  4492 ?        S    14:32   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14300  1.3  1.9 374984 20564 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/member_menu_queries.php
nobody    5710  0.1  0.4  74388  4532 ?        S    14:32   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14299  0.1  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    5728  0.0  0.4  74424  4532 ?        S    14:32   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15479  3.0  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    5844  0.0  0.4  74436  4608 ?        S    14:32   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody    5871  0.0  0.4  74304  4504 ?        S    14:32   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14310  1.1  2.2 461728 23776 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    5882  0.1  0.4  74420  4644 ?        S    14:32   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15432  0.5  0.8 199012  9344 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/browse.php
nobody    5886  0.0  0.4  74400  4544 ?        S    14:32   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14218  0.4  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14325  1.3  1.7 372888 18452 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody    6113  0.0  0.4  74396  4556 ?        S    14:32   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14312  1.7  2.2 461728 23764 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    7673  0.1  0.4  74432  4532 ?        S    14:33   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody    7697  0.1  0.4  74400  4544 ?        S    14:33   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14016  0.3  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14043  0.5  2.3 378840 24864 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody    7698  0.0  0.4  74364  4564 ?        S    14:33   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15367  0.5  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    7757  0.0  0.4  74384  4612 ?        S    14:33   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15366  0.4  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    7758  0.0  0.4  74272  4372 ?        S    14:33   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15462  0.3  0.8 241604  8392 ?        D    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    7761  0.1  0.4  74460  4616 ?        S    14:33   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14095  0.1  1.0 267892 10996 ?        R    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/join.php
nobody    8169  0.0  0.4  74388  4516 ?        S    14:34   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody    9647  0.0  0.4  74400  4552 ?        S    14:34   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
root     15473  0.0  0.0  11992   324 ?        D    14:37   0:00  |   \_ /opt/suphp/sbin/suphp
nobody    9733  0.0  0.4  74424  4540 ?        S    14:34   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15468  1.5  1.1 285620 11936 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    9946  0.0  0.4  74396  4428 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
root     15454  0.0  0.0  11992   736 ?        D    14:37   0:00  |   \_ /opt/suphp/sbin/suphp
nobody    9950  0.0  0.4  74384  4528 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15373  3.0  2.0 382976 21608 ?        D    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody    9963  0.0  0.4  74400  4536 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14094  0.2  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14182  0.7  2.4 379612 25520 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody    9967  0.0  0.4  74376  4540 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody    9974  0.0  0.4  74312  4396 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15413  0.6  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   10004  0.0  0.4  74340  4488 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15379  0.5  0.8 199012  9340 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   10006  0.0  0.4  74388  4544 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 13813  0.2  0.0      0     0 ?        Z    14:36   0:00  |   \_ [php] <defunct>
babzomaz 14176  1.1  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
nobody   10007  0.0  0.4  74340  4556 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15372  0.4  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   10013  0.0  0.4  74388  4576 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14235  0.0  1.1 285620 11936 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   10015  0.0  0.4  74308  4504 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15374  1.8  1.7 372888 18472 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/member_menu_queries.php
nobody   10016  0.0  0.4  74436  4556 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   10073  0.0  0.4  74312  4400 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15376  0.5  1.1 285620 11944 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   10173  0.0  0.4  74276  4372 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14212  0.5  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14255  0.4  1.7 372888 18460 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   10174  0.0  0.4  74392  4492 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15410  0.6  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   10175  0.0  0.4  74400  4516 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15481  3.0  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   11554  0.0  0.4  74420  4528 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15428  0.6  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   11572  0.0  0.4  74296  4424 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   11573  0.0  0.4  74396  4440 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14313  1.4  1.7 372888 18460 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/member_menu_queries.php
nobody   11600  0.0  0.4  74440  4536 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14315  1.4  2.2 461728 23772 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   11601  0.0  0.4  74308  4428 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   11602  0.1  0.4  74432  4528 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15469  0.5  0.2 153760  2964 ?        R    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   11671  0.0  0.4  74260  4368 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14214  0.5  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14274  0.6  1.7 372888 18448 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   11694  0.0  0.4  74312  4404 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15370  0.4  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   11695  0.0  0.4  74384  4372 ?        S    14:35   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14181  0.4  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14314  0.2  0.8 199012  9344 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   12097  0.0  0.4  74424  4524 ?        S    14:36   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   12099  0.0  0.4  74380  4528 ?        S    14:36   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   13806  0.0  0.4  74284  4368 ?        S    14:36   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14217  0.5  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14267  0.5  1.7 372888 18460 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   13849  0.0  0.4  74396  4476 ?        S    14:36   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15464  0.6  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   13879  0.0  0.4  74304  4356 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15371  0.4  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   13881  0.0  0.4  74420  4572 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15404  3.2  2.2 461732 23768 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   13882  0.0  0.4  74420  4568 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14146  0.3  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14227  1.5  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
nobody   13883  0.0  0.4  74420  4500 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14193  0.4  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14250  0.0  0.8 199012  9344 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   13899  0.0  0.4  74348  4460 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15447  0.2  0.4 153760  4208 ?        D    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   13901  0.0  0.4  74308  4400 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15458  0.0  0.0  78384   620 ?        D    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   13902  0.0  0.4  74152  4208 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 13912  0.2  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14071  0.5  2.4 379612 25516 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   13906  0.0  0.4  74320  4360 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14187  0.4  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14290  0.6  1.7 372888 18460 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   13907  0.0  0.4  74416  4516 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   13908  0.0  0.4  74424  4512 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15467  0.0  0.0  31716   324 ?        R    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/index.php
nobody   13927  0.1  0.4  74424  4524 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   13928  0.0  0.4  74384  4512 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   13929  0.0  0.4  74288  4364 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14180  0.4  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14246  0.5  1.7 372888 18448 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   13930  0.0  0.4  74420  4512 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15478  2.0  0.3 153760  4068 ?        D    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   13932  0.0  0.4  74260  4376 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14316  1.1  1.7 372888 18464 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/member_menu_queries.php
nobody   13933  0.0  0.4  74296  4352 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14321  1.6  2.2 461728 23776 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   13936  0.0  0.4  74296  4476 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   13937  0.0  0.4  74260  4356 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14264  0.6  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 15361  1.8  1.7 372888 18452 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   13940  0.0  0.4  74308  4348 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14269  0.8  2.2 461728 23768 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   13942  0.0  0.4  74152  4300 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14096  0.4  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14177  0.5  1.9 374984 20552 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   14139  0.0  0.4  74152  4208 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14170  0.4  0.0      0     0 ?        Z    14:37   0:00  |   \_ [php] <defunct>
babzomaz 14247  0.5  1.7 372888 18456 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/profile.php
nobody   14236  0.0  0.4  74312  4424 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   14238  0.0  0.3  74152  4100 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14262  0.6  2.2 461728 23772 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   14239  0.0  0.4  74256  4324 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15405  0.4  1.1 351156 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   14251  0.0  0.3  74152  4096 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14270  0.8  2.2 461728 23764 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   14252  0.0  0.3  74152  4108 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14304  1.3  2.2 461728 23768 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   14253  0.0  0.3  74152  4100 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14271  0.8  2.2 461728 23764 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   14254  0.0  0.4  74272  4332 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15424  0.6  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   14279  0.0  0.0      0     0 ?        Z    14:37   0:00  \_ [httpd] <defunct>
nobody   14281  0.0  0.4  74256  4308 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   14282  0.0  0.3  74152  4112 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 14318  1.6  2.2 461732 23768 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   14285  0.0  0.4  74328  4316 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15383  4.5  4.8 383780 50892 ?        D    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   14286  0.0  0.4  74152  4204 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   14287  0.0  0.4  74256  4312 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   14289  0.0  0.4  74256  4312 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   14331  0.2  0.4  74152  4216 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
nobody   15368  0.0  0.3  74152  4104 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15393  2.6  2.2 461728 23772 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   15369  0.0  0.3  74152  4104 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15394  1.0  1.5 356708 16156 ?        S    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/modules/index.php
nobody   15397  0.0  0.3  74152  4100 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15407  0.6  1.1 351156 11944 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   15399  0.0  0.4  74256  4320 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15472  0.5  0.3 153760  3900 ?        D    14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/modules/index.php
nobody   15400  0.0  0.3  74152  4096 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
babzomaz 15421  0.4  1.1 285620 11940 ?        Sl   14:37   0:00  |   \_ /usr/bin/php /home/babzomaz/public_html/flash/XML.php
nobody   15402  0.0  0.3  74016  3844 ?        S    14:37   0:00  \_ /usr/local/apache/bin/httpd -k start -DSSL
root      3586  0.0  0.1 138616  1912 ?        Ss   14:31   0:00 pure-ftpd (SERVER)
root      3588  0.0  0.1 136104  1716 ?        S    14:31   0:00 /usr/sbin/pure-authd -s /var/run/ftpd.sock -r /usr/sbin/pureauth
root      3596  0.0  0.1 117192  1292 ?        Ss   14:31   0:00 crond
root      3607  0.0  0.0  21432   460 ?        Ss   14:31   0:00 /usr/sbin/atd
root      3730  0.0  0.2  30340  2592 ?        S    14:31   0:00 cPhulkd - processor
root      3765  0.0  1.2  92376 13316 ?        S    14:31   0:00 cpdavd - accepting connections on 2077 and 2078
root      3804  0.0  0.4  32224  4620 ?        S    14:31   0:00 queueprocd - wait to process a task
root      3834  0.0  1.3  79084 13640 ?        S    14:31   0:00 cpsrvd (SSL) - waiting for connections
root      3853  0.0  0.7 126756  7624 ?        S    14:31   0:00 tailwatchd
root      3889  0.0  0.2  28736  2708 ?        SN   14:31   0:00 cpanellogd - sleeping for logs
root      8066  0.0  0.0  10440   376 ?        Ss   14:34   0:00 vzctl: pts/0
root      8067  0.0  0.1 108292  1856 pts/0    Ss   14:34   0:00  \_ -bash
root      9858  0.0  0.1 143264  1528 pts/0    S    14:34   0:00      \_ su
root      9859  0.0  0.1 108292  1840 pts/0    S    14:34   0:00          \_ bash
root     15463  0.3  0.1 110340  1224 pts/0    R    14:37   0:00              \_ ps aufx
                       Apache Server Status for localhost

   Server Version: Apache/2.2.22 (Unix) mod_ssl/2.2.22 OpenSSL/1.0.0-fips
          DAV/2 mod_bwlimited/1.4

   Server Built: Apr 23 2012 06:28:07
     __________________________________________________________________

   Current Time: Saturday, 07-Jul-2012 14:37:59 GMT
   Restart Time: Saturday, 07-Jul-2012 14:31:07 GMT
   Parent Server Generation: 0
   Server uptime: 6 minutes 52 seconds
   Total accesses: 4886 - Total Traffic: 8.1 MB
   CPU Usage: u6.89 s1.21 cu194.14 cs0 - 49.1% CPU load
   11.9 requests/sec - 20.1 kB/second - 1733 B/request
   76 requests currently being processed, 16 idle workers

WKWWW_.WWW_W_W_WWWWWW_WWCW_WWWWWW_WWWWWKWWWW_W_WW_WWWWWW_W__WWWW
WCCWW_WW_WWRWKWW_WWWWKWWWWWWW...................................

Quote · 7 Jul 2012

Well there you go,

14:37:55 up 7 min,  0 users, (server)  load average: 22.67, 10.77, 4.58

this is a normal system

15:15:47 up 18:24,  1 user,  load average: 0.44, 0.33, 0.33

Something has gone crazy with your site!

 
ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 7 Jul 2012

Get off shared hosting...

Quote · 7 Jul 2012

running a site with 2000 members and using 50 percent of the total cpu on a shared server and you really dont know why you was suspended?

MY SITES http://viptopia.net general social networking | http://www.rangerschat.com/ niche site
Quote · 7 Jul 2012

 

Well there you go,

14:37:55 up 7 min,  0 users, (server)  load average: 22.67, 10.77, 4.58

this is a normal system

15:15:47 up 18:24,  1 user,  load average: 0.44, 0.33, 0.33

Something has gone crazy with your site!

 

 I see this kind of response a lot and it highlights the many issues with the word 'normal'. Whats normal for one many not be for another. 

 

In general, it is best for the running applications if the load average is less then the number of CPUs, or more accurately the number of threads the server can process at one time.  If the server has 16 Intel 'cores' that support hyper-threading then the load average could go up to 32 without applications having to wait for CPU resources. If your load average is always less then 1 and you are spending a lot of money on a quad core server then you may be throwing money away.

 

The question for me, as I do not use this report tool, is this user using 49.1% of a CPU thread of 49.1% of all CPU resources.

CPU Usage: u6.89 s1.21 cu194.14 cs0 - 49.1% CPU load

I think the Dolphin community, and hosting providers should work on informing site owners when there site grows to the point of needing different kinds of hosting plans instead of just pulling the rug out from under them when all there work starts to pay off.

 

And it is long past time to rework flash/XML.php , not just because it is a slow to respond resources hog but it is also a cryptic mess. I still have not figured out how to replace the Ray Player and use the built in process for to request/authorize access to a video.

 

Kara, while you are looking for a new hosting plan that fits your sites needs at a reasonable cost, you may be able to stay on your current plan setup for a little longer if you change or disable the flash module(s) that is making all the requests to the XML.php file.

Light man a fire keep him warm for a night, light him ON fire & he will be warm the rest of his life
Quote · 7 Jul 2012
On hosting my site I had chosen the Plan VPS - HFWVPS-1 and for 100 GB and 1024 MB of RAM. Now I have a request to Hostforweb if I just recover my data and I expect the answer.
After it you a Board for me, what hosting I just now choose and what plan?
Thank you
Quote · 7 Jul 2012

 

After it you a Board for me, what hosting I just now choose and what plan?

 I'm not sure I understand the question.

Light man a fire keep him warm for a night, light him ON fire & he will be warm the rest of his life
Quote · 7 Jul 2012

Excuse for my English, I am doing. The what you did understand?

Quote · 7 Jul 2012

I placed the part I don't understand in the quote box.

 

After it you a Board for me,



The only thing I can come up with is 'Using this new information from this forum post, what hosting plan should I buy'?  But that doesn't seem to fit because you say 'what hosting I just now choose and what plan', maybe you are asking if the plan you chose is ok?


Light man a fire keep him warm for a night, light him ON fire & he will be warm the rest of his life
Quote · 7 Jul 2012

Correct me if i am wrong everyone. But i did not see CPU usage limits mentioned anywhere in their Terms of Service(TOS) http://www.hostforweb.com/terms.php

Anyhow Kara. They suspended you for excessive CPU usage. I thought you were on shared hosting as this is common on shared hosting. But they did it on a VPS as well. So with this hosting company, a dedicated server is the only option if you do not want that to happen again.

I would recommend you look for another hosting provider. See this recent topic. http://www.boonex.com/forums/topic/Dolphin-Hosting-from-Root-Baron.htm

They mention in that post that they do not suspend accounts. They will work with you to resolve any issues.

But i still feel if your going to be making regular google advertising runs, you will need a dedicated regardless of who you host with.


https://www.deanbassett.com
Quote · 7 Jul 2012

If your load average is always less then 1 and you are spending a lot of money on a quad core server then you may be throwing money away.

I'm no pro, said it before, so thanks on that info. I do not totally under stand it still. I do some research. Thanks

The resource usage I posted are for my home server, a Dell PE2650. It was a cheap $41 server I purchased.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 7 Jul 2012

You know, one of the reasons servers like that are so cheep to buy second hand is they basically space heaters that can can run software. They are very power inefficient compared to what is available now.

Light man a fire keep him warm for a night, light him ON fire & he will be warm the rest of his life
Quote · 8 Jul 2012

 

Hello
I had transferred my site on Hostforweb, my site contains more than 1950 members and Hostforweb just suspend my site without evidence. On my site I have enormously invertir today Hostforweb just deleted my account and I can not even access on my server to retrieve my data.

 Dear Traore Bab, my name is Max J, I remember we worked together on migration from another company VPS just 2 days.

Anyway,  we did notify you right away when noticed a serious node lag coming from your VM, not sure why you are saying you was not, because you even responded to this letter.

VIEW 31640-42674 07-07-2012 9:40:46 CST xxxxxx@xxxxxx.com Alexey D. [server.afromeetclub.com] Account suspended for overloading server

 
 Traore, as you said yourself, your site was on google adverstising and was hitting high traffic rate, and that is what happened. VPS is running on dual xeons with RAID10 setup, and even that server was having issues to process your load. To get this site running, Traore, you need proper platform for it - either dedicated server or cloud VM. 

You changed 2 hosts within last week, so why not to get proper platform with us or elsewhere and stop moving?

Should you wish to discuss it, just contact us back via ticket.


Max J. 

 

Quote · 8 Jul 2012
Before that he suspended my account he should notify me minimum within a period of a week, but they did not do that. Currently I no longer retrieve my data (files - database).
For you the next accommodation I think it's better that I take a shared hosting (Web Hosting Unlimited)?
Quote · 8 Jul 2012

 

 
For you the next accommodation I think it's better that I take a shared hosting (Web Hosting Unlimited)?

Shared hosting is a downgrade from a VPS.  If your site was using too many resources on a VPS there is no way it's going to work with shared hosting.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 8 Jul 2012

 they are mentioned, i remember i dug around for them once when i was suspended, it is something like 20 percent of any resource if im not mistaken.

Correct me if i am wrong everyone. But i did not see CPU usage limits mentioned anywhere in their Terms of Service(TOS) http://www.hostforweb.com/terms.php

Anyhow Kara. They suspended you for excessive CPU usage. I thought you were on shared hosting as this is common on shared hosting. But they did it on a VPS as well. So with this hosting company, a dedicated server is the only option if you do not want that to happen again.

I would recommend you look for another hosting provider. See this recent topic. http://www.boonex.com/forums/topic/Dolphin-Hosting-from-Root-Baron.htm

They mention in that post that they do not suspend accounts. They will work with you to resolve any issues.

But i still feel if your going to be making regular google advertising runs, you will need a dedicated regardless of who you host with.


 

MY SITES http://viptopia.net general social networking | http://www.rangerschat.com/ niche site
Quote · 8 Jul 2012

Funny thing is its clamd and spamd using most of the resources on that machine...

root      3461  0.0 13.3 331544 139676 ?       Ssl  14:31   0:00 /usr/sbin/clamd

root      3521  0.3  4.8 155348 51160 ?        Ss   14:31   0:01 /usr/local/bin/spamd

root      3573  0.0  4.7 155348 49324 ?        S    14:31   0:00  \_ spamd child

Tell them to fix those problems on there server and there wont be a problem.....  


https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 8 Jul 2012

Another issue, that people seem to miss with VPS because they get stuck in a shared hosting though box is that Apache is not your only option.

 

I can configure any VPS to avoid CPU and memory 'over use' so the site just slows down and if necessary times out with a message to the visitor informing them the server is busy.  This is easy to do with nginx and the various php interfaces. 

 

I am also betting that a php cache is not being used.

 

And if you want to get really fancy, off load your static stuff (except videos) to cloudflare for free. Please note, there is a right and wrong way to do this, sending all your 'ajax/xml' and video request through CF in not the right way.

There is so much room for improvement here.

Light man a fire keep him warm for a night, light him ON fire & he will be warm the rest of his life
Quote · 8 Jul 2012

Do you know what your bandwidth requirements are?

Light man a fire keep him warm for a night, light him ON fire & he will be warm the rest of his life
Quote · 8 Jul 2012

 Jay, clamd and spamd was not a root of the problem, you see a screen shot of the processes at the moment it was taken, spamd/clamd was scanning some huge mail or something, as you can see it is instant to 1 second process, not constantly running.

Before we suspend a server we disable services like exim(clamd aswell) and narrowing issue down. In that case its absolutely clear issue - amount of PHP requests to this site, as I remember there were about 300-400 concurrent connections to apache.

 

[~]# netstat -an |grep :80|wc -l
598

 

Funny thing is its clamd and spamd using most of the resources on that machine...

root      3461  0.0 13.3 331544 139676 ?       Ssl  14:31   0:00 /usr/sbin/clamd

root      3521  0.3  4.8 155348 51160 ?        Ss   14:31   0:01 /usr/local/bin/spamd

root      3573  0.0  4.7 155348 49324 ?        S    14:31   0:00  \_ spamd child

Tell them to fix those problems on there server and there wont be a problem.....  


 

Quote · 9 Jul 2012

Could be a search engine bot stuck in a loop of some kind.  Google bots have been known to slow sites way down when indexing. 

If you say you turn off clamd and spamd it shouldn't be running in your report sent to the client. 

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 10 Jul 2012
 
 
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