Message sending capability not working!! Help!

Just realised members can't contact each other!!... Whenever a member clicks with "Send", there's always the pop-up - "Please enter a title!" (despite having all information filled in properly).
Please Help!

 

Any help ?

Any help?...please....members can't contact each other 

Still hoping someone would help me with this...don't even mind paying?

SOMEBODY HELP! Pls...

I am surprised that someone has not come in on this.  What Dolphin version other than 7.1 are you using?  Seems I recall this happening before and it may have been part of an update.

OK, just saw where you have gotten some help on this.  Double postings can be confusing.

I use the latest Dolphin 7.1.4 

Most likely a javascript conflict of some type.  Note that some templates will add javascript that can break things.  Note that some templates will have you to add javascript that will still be in affect even if you change the template.

When did you first notice this problem?  Have you added and made changes to your site?

I noticed it after I had fully configured Dolphin to meet my needs for it and was ready for launch...
- I have tried replacing all the mail-related php/JavaScript files with the Originals and that made no difference...
- So yh, I have made changes to the site, but nothing drastic or even mail-related.

Replying a message works fine...Its sending a new message that's got a bug!

People keep saying maybe I've got double Jquery somewhere, how/where do I confirm that I've only got one Jquery?
I'm super-confused now and the longer it gets the more frustrating it becomes... :/

OK, first of all I would turn off js caching and js compression if you have not already done that.  clear the caches and report back.  In order to see what js is being loaded, it needs to be not caching them anyway; otherwise it is all one big file that is hard to read.

 Double posting..yes. To me it is not a Dolphin problem but server related.

Curious to see the end results here.

Maybe.  Dolphin comes out of the box with caching/compression turned on for js.  It SHOULD NOT.  The other day I installed 7.1.4 and could not access the javascript menus in the admin.  Dean told me the sql to run on the database to turn them off because I could not turn them off through the admin.  The problems that js cache/compression has caused over the years would have one thinking that by now they would have removed it or have it set to off by default with a caution on turning it on may cause site issues.

Ohhh, I had turned all them compression off long ago ...lol, I've read pretty much everything on the forum that has the slightest link to this problem and I've tried so many things out, none would work tho.
Sorry for double posting, its just sometimes very frustrating when you're badly in need of help/attention and it doesn't seem to be coming forth...

So yh, I had turned the compression off, cleared cache, but those made no difference..

??

Still seeking help on this... as anyone can imagine, my website is pretty much stand-still atm since member can't actually sent each other messages...
It'll be great if someone that actually know this stuff offer suggestions... 

Try the base template, this should work, unless you have been modifying those files.

Since this is not standard Dolphin but with modifications, I suggest you speak to the person who did the modifications for you. If he/she doesn't know, than maybe it's time to hire someone who might be able to work this out for you.

How do I try the base template? I only have the UNI and ALT (which is the one i'm using)

I did the modifications myself but I did nothing special at all... 

The only thing I did/changed in the templates section was to select the ALT template...and I simply changed its background image. I never actually touched the base template. 

Sorry, my fault. I should have said ALT, that is the default template.

If all you did was change the background and nothing else... It should work, assuming you followed the installation instructions and also the requirements for running Dolphin.

Else check what you're submitting and what the script is receiving, that should get you at closer to the issue

I installed 7.1.4 on a server, nothing added at all and I could not get the TinyMCE Toolbars to load in Chrome.  No answer for why and I could not find the issue.  Something to do with Javascript and it was not on my side of things because I could access other Dolphin sites with Chrome without the issue showing up.  Worked on the Demo site; so I am thinking it is something about the server but no one could give me a clue.

Thanks for your replies....

This is like the longest problem i've ever had to deal  ... If only I was slightly richer than I am at the moment, I would have gladly paid someone to get it fixed....

How do I check what I'm submitting against what the script is receiving?

What's the URL?

 +1

www.yourflatmate.co.uk

you can login with...
user: test

password:test01

Privileges are limited for that test account by the way, so seeing an empty browse.php for example isn't an error...
But just try and maybe send a new message to "admin" or something like that...
"REPLY" workss. But "CONTACT" (i.e send new message) don't work... (Pop-Up - "Please enter a title")..

Please let me know if you'll need me to update the privileges for the test account if necessary...

Thanksss...

Please post 20 lines from the file inc/params.inc.php around line 38 from where this starts

//--- Add default JS ---//
$oSysTemplate->addJs(array(

//--- Add default JS ---//

$oSysTemplate->addJs(array(

     'jquery.js',

     'jquery.jfeed.js',

     'jquery.ui.position.min.js',

     'functions.js',

     'jquery.dolRSSFeed.js',

     'jquery.float_info.js',

     'jquery.webForms.js',

     'jquery.form.js',

     'jquery.dolPopup.js',

     'common_anim.js',

     'login.js',

     'ie7_flash_fix.js',

     'BxDolVoting.js',

     'user_status.js',

     'jquery.cookie.js',

 ));

 //--- Add default language keys in JS output ---//

 $oSysTemplate->addJsTranslation(array(

     '_Counter',

     '_PROFILE_ERR',

     '_sys_txt_btn_loading'

 ));

 //--- Add default images in JS output ---//

 $oSysTemplate->addJsImage(array(

     'loading'   => 'loading.gif',

 ));

ok edit that and add this line.

//--- Add default JS ---//
$oSysTemplate->addJs(array(
    'jquery.js',
    'jquery-migrate.min.js',
    'jquery.jfeed.js',
    'jquery.ui.position.min.js',

Thanks for your reply.

Just put that line in and made sure I cleared the cache afterwards, Made no difference though.

 I would start with the sendmessage function in the javascript.

This is why you need a test site.

When I am debugging javascript I use console.log()  and alert() to find out why it's rejecting the variables.

It looks like the javascript is not seeing the form variable containing the subject.

I did not see any errors with firebug tho.

Did you made any other change? cuz it no more sending any request for auto fill of username.

I didn't make any other change other than adding the line that you said I should add...
The only time I remember ever actually making a change to any of my javascript was when I was having problems with pop-ups and this was the only change I made then....

       //     if(!$.browser.opera) {

                iTop = ($(window).height() - $el.height()) / 2;

                iLeft = ($(window).width()  - $el.width()) / 2;

       //     }

       //     else {

       //         iTop = (parseInt(window.innerHeight) - $el.height()) / 2;

       //         iLeft = ($(window).width()  - $el.width()) / 2;

       //     }

So no, I haven't made any other change...

??

problem persists... :/

Problem solved -- I simply replaced my entire "plugin" folder with the original.