Market Place

The Market place should have hours of operation and location of anyone who sells a product with the time zones of each company so a person can better understand response times and expectations after a product is purchased as some vendors work on weekend and some seem to be upset that you would even think they would work on the weekend.. If my suggestion was done no confusion would happen and as a consumer my expectations would not be dashed by a time zone or sorry don't work weekends..... Personally some mods would become more attractive than others based on this information......
Csampson
Quote · 18 Oct 2010

Agree.

The market has many problems as well as what you mentioned. These are problems as well.

1) Lack of download tracking.
2) Checkout problems.
3) Lack of proper categorizations
4) Poor visibility of link to support forum.
5) Better product screen shot management.

I can most likely think of others. But the market needs a serious reworking and needs to cater to both the buyer and the seller.

Right now my biggest complaint is the check out process. Half the time it does not work, or double bills forcing us to provide refunds that involve cancellation fees which add up after a while.

https://www.deanbassett.com
Quote · 18 Oct 2010

Just wondering does the double billing show in order history or just your statements.

Quote · 18 Oct 2010

I believe most of the double billing is due to the buyer adding the item twice. In all cases i have seen, it has appeared in the cart twice. So the issue is noticable. It also shows in paypal as well, so it can't really be missed.

As far as your order history, i do not know. I only see this from the seller side, not the buyer side.

https://www.deanbassett.com
Quote · 18 Oct 2010
 
 
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