Licensing Issues

I can't get my site registered. I'm assuming it's my firewall causing the problem, so here's my question...

Where are the Boonex registration servers located? Is there an IP I can whitelist so that the connection can be made?

allow_url_fopen *is* on, but I can't get it to connect. Boonex news does not work either.

Thanks 

Do you have shell access to the server.

Reason i ask is you need to make sure your server is resolving dns.

Firewall problems are not normally the problem. Firewalls are intended to block incoming connections, not out going connections. So check your server to see if it properly resolves dns.

From a shell. nslookup boonex.com

If you still suspect the firewall then verify it. Shut the firewall off. Then test. However i do not think it's a firewall issue.

Thanks Deano. I have ssh access and ran the command you so kindly provided. This is the readout it gave me. I'm assuming this means my server is able to connect, yes?

If that's the case I don't know what the problem could be.  

------------------------------------------------------

Server:         8.8.8.8

Address:        8.8.8.8#53

Non-authoritative answer:

Name:   boonex.com

Address: 173.192.32.154

I know that this may seem like a stupid question/thought - but are you sure that you entered the license key correctly. I bring this up because it is so stupid a thing that it can be overlooked. I have noticed sometimes even when copying and pasting that a space may be added to the beginning or the end of what is copied.

Just trying to help you resolve your issue.

Does everything pass in host tools?

@ProfessorSr - Not a stupid question at all. ;)

To answer though,  yes - I made sure the license is correct. The page simply refreshes and continues to show that it's a trial license. :(

I bet I've installed Dolphin better than a hundred times. I've never had this happen. Weird. :/

@Deano - Everything passes except php module xsl and zip. I just haven't gotten around to adding those yet. They shouldn't make any difference with this should they? 

Dolphin 7.1.x no longer uses free licenses, so those will never register. In case your not aware of that.

Anyhow. Check host tools in admin. Make sure it says cron is there. And no other problems. Cron is a dolphin requirement and rss feeds, facebook connect and a number of other things will not work without it.

I have a permanent license, so that isn't it. 

I added the cron on install. Just double checked CPanel to make sure it didn't vanish or anything too.

Now I'm beginning to wonder if my license didn't get messed up when they removed the free versions. :/

 

 ?

Sorry. I did not mean cron. I meant curl.

No. XSL is only needed for the forums. Zip is used somewhere. But not for the lisences.

Ok. Another question. Did you install anything like modsecurity on the server? That also has been known to create problems with dolphin unless proper exceptions are created.

Free licenses are gone. Yes.

Just that the php module xsl and zip aren't installed. Everything else looks great. 

The newsfeed and featured modules feed have the ajax loader showing non-stop. They never populate. Seems like it's not making the connection, but I can't figure out why.  

I have several Wordpress sites running on this and they all connect fine for updates and licensing purposes. I just don't get it. 

You can try to check connectivity from your server and http://license.boonex.com address, also you can check if IP  173.192.32.154 isn't blocked.