Impossible to read sound and video file with 7.0.5

Hello,

I get some trouble with some files upload on my website. Impossible to read them like [deleted by the owner]

What can I do? I need quickly help cauze this website is yet working.

Best regards

Make a ticket on support page please

I did it but but nothing. I dont know what happens? Please help.

THS

i see the file uploaded, and it does in fact attempt to play, there is not error on the file, so that would lead me to believe that something is awry with the file itself. i see you have several videos and sounds loaded and they are playing, so there is nothing evident as being a problem with your dolphin application.

The files which played were the files I tranfert from dolphin 6.0.5 to 7.0.5. The error file is playing well in my computer and impossible to listen it on the site.

I don't know what to think.