Hmm issues?

I have some wierd issues with the mailer on dolphin.

The HTML Editor works fine, the preview then removes all the line breaks yet if i send the email it has the line breaks in there but changes the Header to black without the "News from the VAU Networks" 

(~See attached image~)

Any and all help is appreciated to get this resolved as soon as possible.

Kindest regards

Chris

Email clients and web sites do not handle html the same way. There are many differences. For example one of the differences is email cannot link to external css style sheets. But there are others.

Starting with your line breaks. That is most likely just css for the <p> paragraph tag in the css of your website. But the email client uses it's own css for the <p> tag and not that of your site. The preview can be corrected by using firebug and finding the css for the <p> tag and correct it. Paragraph spacing has been discussed on these forums before. It affects more then just that preview.

As for the header. I cannot tell you whats wrong there. I cannot see your header code. But it looks like you may need to explicitly set the background color style to white. The text for "News from the VAU Networks" is most likely actually there, but because the text is black it's blending into the background.

Here is a doc that explains HTML in email a little better. http://kb.mailchimp.com/article/how-to-code-html-emails As it says, html when used in email has to be done as if it's old school tech from year 1996. But the tinymce editor is new school, so you may have to use a few tricks to get things to play well together.

The section of that document i linked to that would be most useful is the section "Coding Your HTML Emails: Fundamental Principles" The rest of the doc explains things that you may not need to know as your using dolphin and not a email client to sent your email.