Cannot send email to verify account

Dear all,

I've already setup dolphin as social network. I tried to register new member but not successful. I saw the message shown that cannot send email to verify account. Do I miss something for setup email engine.

Thanks for you support.

Tung.

Here is the message:

==================================

Joining process has been completed.
E-mail has NOT been sent.
Unfortunately we could not send the confirmation e-mail. Please, try again later. We appologize for any inconvenience.

=======================================

Please help us.

Thanks you.

Tung.

We are going to need some information on your hosting setup.

I installed in my own server. 

I've already run cron job (by using crontab -e and add).

Do I miss something else.

Thanks,

Tung.

I used my email instead of the email of hosting. Does it OK?

What kind of server you have shared, vps or dedicated ?

also post a screenshot of this page

yoursite.com/administration/phpinfo.php

on the page search for "sendmail_path" and post the value of you find it.

Thanks for your suggestion. I found my missing point. I've already installed email module on my sever and it works.

have a good day.

Tung.

ok I am having mail problems and after reading the post...I looked at my file and this is all that is there

<?php

/**

 * Copyright (c) BoonEx Pty Limited - http://www.boonex.com/

 * CC-BY License - http://creativecommons.org/licenses/by/3.0/

 */

require_once( '../inc/header.inc.php' );

require_once( BX_DIRECTORY_PATH_INC . 'design.inc.php' );

require_once( BX_DIRECTORY_PATH_INC . 'admin.inc.php' );

$logged['admin'] = member_auth( 1, true, true );

phpinfo();

No, he didn't mean show the contents of the actual file.. he meant to run the file and show us the output. If you run it in your browser it will display all the php settings and other misc stuff.

 Guys, when you solve your problem, please describe solution here as full as you can, so other people with the similar problem can solve it too. Forums are not for asking for help only, but to help other people as well.

Oh OK lol well I will try to do that then.  

I know right? helpful would be explaining the fix! 

What email module did he install?  My email seems to work OK outside of the site? 

Ok So here is what I found when I ran the file.  

?

Here's the similar topic solving the same question: http://www.boonex.com/forums/#topic/email-2014-01-15.htm

Solving the same problem? Where is the solution?  I am sorry, I seemed to have overlooked that part? Ask my hosting provider. Is that the solution?  They don't deal with third party issues, which is why I was hoping that someone who may have had the same issue would be able to provide an actual solution. I have provided them with the hosting prereqs. Perhaps they will be able to find something. Maybe the no value has something to do with it? Doesn't hurt to ask. Or where I would find the files that configures the script for emails.  All of the other scripts have a file like that so I was hoping that this one does too. Because all of the other scripts are able to send emails, so I was also hoping I could find a way to get this one to as well. I'll keep trying I suppose I can go through each file individually to try to find something and keep looking until I find something. Thanx

 Sometimes it is, because they have access to your server log files and could tell you what exactly cause this problem. 

Log files is the first place you should be looking for solutions, especially on dedicated servers.

 If we'll be multiplying forum threads with the same question, we'll not gonna get a solution faster. 

For someone who works with algorithms, you have no common sense. Of course it would help, it a numbers thing. 

As to your comment on the laymen's terms.  No, you do not need to know what a carburetor does to know how to fix it. A manual and someone who knows whats broke would be all. They could say "yur thigamajig is clogged and ya need to replace it, writ down that there number and go on and git yur self another one".  That would suffice.

So if you are the support here, you are not very supportive, and I know about as much about trouble shooting scripts as you do about the English language....I can "hack" it with a little instruction.

And now I feel better cause I think I'm funny, so I'm going to find another avenue for my journey. Thanks so much, you have been most helpful. Good day.

 It's mostly a volunteer effort here in the forum. 

Please don't try to offend anybody here.

We are all Dolphin users on this site just like you, we are not boonex official support service. We just sharing our experience with others, you are totally free to either listen to us or not.

I already gave you my advise - to check your log files or to post them here for investigation. What the problem with that? Without any additional information we can only guess what's going on inside your server. 

If you sneeze on a phone call with the doctor, he's not gonna tell you what's wrong with your health, right?

It's mostly a volunteer effort here in the forum. 

Guynuked.  I understand that and for the most part everyone is helpful. Helping so you you can call people stupid to make yourself feel smart is not helpful. I think you may have missed the part that he sent me back to my own question and sent me back there for the answer because I tried more than one forum post to find the solution. I guess that is not correct etiquette. 

Yes I have a basic knowledge of HTML and CSS, I can figure out some of the PHP I just do't understand where to find things in the files. I found some other solutions on the internet I have requested root access to go through the files.  I have read everything I can find. What I was asking is where to find the files to set the mail.  I found that it was actually in the modules.  I've read the whole mx thing and set those. Assuming that I know nothing because I  don't know everything was enough to rub me the wrong way. I have learned some other really helpful things along the way though. The problem is I don't have the time to learn php at the moment. I just want to figure out why my mail will not send.  Not the conformation mails, ANY email but it will send invites?  weird. There are helpful people here and I do appreciate the help.  The post explaining not to actually post and to run the it was helpful.  Thanx for that.  (scott) :) Telling me to go throughout he log files isn't helpful because I wouldn't know what to look for. 

Thanks 

Jennifer

 Pm me i will assist you on finding the solution also send me infos so i can check core.

Having your own server it's like having a car.

Hosting it's like ordering a taxi to get somewhere.

By ordering taxi, you don't need to know anything about cars.

By buying/renting a car, you at least should to know how to drive it.

I never meant to show myself clever and/or degrade somebody. 

Your server has log files almost for anything. These files have almost direct answers to the most questions. Looking at your log files is the fastest way to solve almost any problems, such as sending emails.

If you don't know where to find these log files or how to read them, you can always ask here or your server provider.